Rules and Rates

We take pride in our work and want to ensure we are on time and do a high quality job for each and every customer.   In order to do this, we will only be able to do the scope of work that was verbalized or written to us during the job set up process.  We book out jobs, as well as our lives outside of work, based on the information given to us by customers during the job set-up process.  When a significant amount of work is added on when we get to a job that we were previously unaware of, it can potentially make us late for the window we gave another customer, as well as disrupt our workers' schedule outside of work.  We plan everything based around the information you give us so please ensure that it is accurate ahead of time so we can give you and our other customers the proper attention and time frame we promised you.  We will be happy to come back at another mutually agreed upon time to complete any other major tasks that were not previously discussed. 
MINIMUM CHARGES
All jobs have a one hour minimum charge and Husky Moving reserves the right to charge additional hourly minimum charges at their discretion.  Customer will be notified of any minimum charges in writing during the booking process.
TRAVEL TIME
Husky Moving will charge travel time to get to and from jobs.  This will be discussed with customers upfront.
BILLING
We bill on the quarter hour.  Most moving companies bill on the half hour, which is good for them, but not for you.  So for an example, if we arrive at 12:35 and job is completed at 4:53 then we charge from 12:30 until 5, or 4.5 hours.  

LABOR CHARGES
Charge per man Monday through Saturday:     $70/hour
Charge per man Sunday:                              $105/hour    
Legal State or Federal Holidays:                      $105/hour 
TRUCK CHARGES 
Husky Moving will charge a flat rate of $150 per 16 to 20 foot truck per move per day.
Husky Moving will charge a flat rate of $250 per 21 to 38 foot truck per move per day.

The truck charge includes truck, mileage, gas and use of pads, tape, four wheelers, two wheelers, bin boxes, tie downs, etc. on truck for local moves.  It does NOT include possible additional charges for mileage, tolls or gas on longer trips.  Those charges will be negotiated upfront with the customer based on distance and/or location.  
PACKING AND UNPACKING
Articles that must be packed, crated, or wrapped may be prepared for shipping by the shipper, or Husky Moving will perform the service at the request of the shipper at the normal hourly labor charge.  Crating and/or packing supplies will be determined, verified and signed off on by customer and added to the bill.  Prices for our packing supplies can be found in our Online Store
Husky Moving reserves the right not to move items that are not properly prepared for shipment.  
ASSEMBLY/DISASSEMBLY
We love doing assembly work and consider ourselves to be really good at it.  Husky Moving will charge our normal hourly rate for all disassembly or assembly of items.  Our policy is to reassemble anything that we disassembled, as we can ensure all necessary parts are taken care of and accounted for.  We will do our best to assemble any items we did not disassemble.  All assembly of new furniture (Ikea, Wayfair, etc.) needs to be discussed ahead of time as this can add a significant amount of time to any job so our schedule needs to be able to accommodate this if possible.  
DISPOSAL
Husky Moving can dispose of items.  For a few pieces we will quote you a price on the spot which will be added to the bill on top of all other normal hourly and truck charges.  For larger jobs, we take items to a dump.  Customer is responsible for the normal hourly time to go to and from the dump, which is located in Winchester, MA, as well as the cost of a commercial day permit ($225) and the final dump fee which is based on weight.  A full list of rules and prices that will be added to your bill can be found from the Winchester Transfer Station.
PARKING PERMITS
Specifically in Cambridge, Boston, and the towns immediately surrounding Boston, parking can be tough for a car, let alone a moving truck.  Husky Moving can secure parking permits for a moving truck at your current and next residence to ensure that the move goes as smooth as possible at a cost of $140 for each permit location.  Oftentimes customers decide that the upfront cost of the permit(s) are worth the convenience of not having to worry about where the moving truck will park.  As in any business, time is money.  A standard moving permit reserves two parking spaces for one day from 7 a.m. - 5 p.m.  You can only apply online if your moving date is at least two weeks away, and no more than four weeks away.  The street space you want to reserve needs to be an actual parking spot. The spot can be residential, commercial, metered, or something else, but it must be legal to park a vehicle there.​  If you want a permit in the North End from July 1 - August 31, you must have permission from the City before applying online.
 
PARTICLE BOARD FURNITURE
Husky Moving will move particle board furniture but will not take liability for any damage.  
MILEAGE CALCULATIONS
Every reasonable effort will be made to determine the correct mileage between the pick-up point and delivery point by the shortest practical TRUCK routes. Where there is more than one desirable TRUCK route with differing mileage, the shipper will be charged for the route with the least number of miles. Mileage will be determined using Waze app.  Waze takes into account real time traffic situations and provides the best routes given that information.   Google Maps app will be used as a second choice.  Mapquest will be used as a third choice. Please keep in mind that Massachusetts has many no-truck routes and therefore the quickest route in a car is oftentimes not available to a moving truck, and the shortest distance is oftentimes not the most efficient due to traffic.    
STORAGE
If the shipper requests the shipment be held in storage before delivery to the point of destination, shipper will be made aware that Husky Moving does NOT provide warehouse storage as a service.  At Husky Moving’s discretion, we can store items overnight in a locked truck at a cost of $125 per night for 0-17 foot trucks (as listed by the manufacturers “advertised” size) and $175 for 18 foot or larger trucks (as listed by the manufacturers “advertised” size).  
 
Customer acknowledges that moving trucks are water resistant and NOT water proof.  Husky Moving is NOT liable for any shipment put in a moving truck in which water damage occurs. This INCLUDES any shipment stored overnight.  
 
HOUSEHOLD APPLIANCES
Husky Moving will charge the following rates for household appliances that require special handling to assure safe transportation IN ADDITION TO HUSKY MOVING'S NORMAL MANPOWER HOURLY CHARGE:  
Stoves $40, Washing Machines $40, Dryers $25, Refrigerators $100, Dishwashers $30, Freezers $30.  

BULKY ITEMS 
At the discretion of Husky Moving, the following charges will apply to the loading and care of the following items IN ADDITION TO HUSKY MOVING'S NORMAL MANPOWER HOURLY CHARGE:
Upright Piano $100, Baby Grand or Grand Piano $200, Arcade Game $200, Organ $100, Grandfather Clock $50, Bathtubs $100, Hot tub $300, Playhouse $75, Motorcycle/Scooter $100, Rideable Lawn Mower $100, Pool Table $300, Treadmill $100, Exercise Bike $75, Stairmaster $100, Elliptical $100. 
 
HOISTS
Any “Hoist” (defined as any situation where stairs cannot be used and movers are unable to carry an item to the destination so moving straps or a ladder are used to lift or lower an item out or in a window or over a balcony/roof).  This charge applies to EACH individual hoist i.e. if a couch has to be hoisted down to be removed from a house and then at the destination has to be hoisted up to be inserted into house this counts as TWO hoist payments, or $160.  IN ADDITION TO THE NORMAL HOURLY MANPOWER CHARGE
TOLLS
Customer is responsible for all tolls required to get to/from their job, as well as those from starting locations to ending location(s).  Please be aware that NY and NJ have EXTREMELY high tolls for commercial moving vehicles.  A recent trip from NJ back to Boston cost the customer roughly $85 in tolls from those two states alone.  
PAYMENTS
All payments MUST be made the same day as move is completed.  If moves are done over multiple days, payment will be made at the end of EACH day for the charges incurred by the customer that day.  All charges to be paid in cash, via “Venmo“ app, via “Cash” app, via “Paypal” app, money order, cashier’s check, or certified check.  Husky Moving does NOT accept credit cards.  Any damage claims will be processed after payment is given in full.  
REGULAR HOURS OF SERVICE
Husky Moving’s regular hours of service are between 7 AM and 5 PM Monday through Saturday. 
RESTRICTED ITEMS
Hazardous items are not allowed by law on moving trucks.  This typically includes items generally considered explosive, flammable or corrosive.  Here’s a list of common items that moving companies consider non-allowable:
 
Acids, Fire extinguisher, Aerosols. Fireworks, Paint thinner, Ammonia, Gasoline, Paints, Ammunition, Pesticides, Car batteries, Kerosene, Poisons, Charcoal, Lamp oil, Pool chemicals, Charcoal lighter fluid, Liquid bleach, Propane tanks, Cleaning solvents, Matches, SCUBA tanks, Darkroom chemicals, Motor oil, Sterno, Fertilizer, Weed killer, Ammunition, Guns, Reloading supplies, Charcoal, Cleansers containing bleach or ammonia, Oil or gas of any sort, Corrosives such as muriatic acid, nitric acid and batteries with acid, Power Equipment with Fuel.

LIMITATION ON SERVICE
Service(s) may not be used for any unlawful purposes.  Husky Moving reserves the right to discontinue service(s) upon written notice, when necessitated by conditions beyond its control or when the customer is using its services in violation of the provisions of its' tariff or in violation of the law.
AT ANY POINT HUSKY MOVING RESERVES THE RIGHT TO DECLINE TO MOVE ANY ITEM DUE TO LIABILITY OR SAFETY CONCERNS.  
 
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(781) 354-5924          info@huskymoving.com          © 2020 by Husky Moving, LLC

 

 

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