Moving can be a stressful and overwhelming experience, and the last thing you want is to fall victim to a scam moving company. These dishonest companies can take your money, damage or even lose your belongings, and leave you stranded on moving day. It is important to protect yourself and your belongings by knowing how to identify a scam moving company.
Here are some red flags to watch out for:
Lack of proper licensing and insurance: All reputable moving companies should be licensed by the Department of Transportation and insured to protect your belongings in case of damage or loss. Make sure to ask for proof of both before hiring a company.
Requesting a large deposit: Scam moving companies may ask for a large deposit upfront, sometimes as much as the entire cost of the move. A legitimate moving company will typically only ask for a small deposit to hold your moving date.
No physical address: Be wary of moving companies that don't have a physical address or only provide a P.O. box. This could be a sign that they are not a legitimate business.
Unprofessional communication: A professional moving company should be able to clearly and effectively communicate with you. If the company is difficult to get ahold of or is unresponsive to your questions, it's a red flag.
Unrealistically low estimates: Be cautious of estimates that are significantly lower than other quotes you've received. While it may seem like a good deal, it could be a tactic to get you to hire them, only to surprise you with hidden fees later on.
Lack of transparency: A reputable moving company should be upfront about their services, pricing, and policies. If a company is not transparent about these things, it's a red flag.
Similar but slightly different company names: A common tactic with scam movers is to use one name until the general public starts to catch on to their behavior. They will then change their name slightly so that fake review sites can still be pushed to their potential customers, they can avoid licensure with the FMCSA and they avoid customers finding bad reviews on sites like the Better Business Bureau. Please be aware some legit companies have similar or exact name matches to other companies in the US. We occasionally get calls from California and Nevada from people who weren't paying attention looking for another company called Husky Moving out there that we are in no way affiliated to.
By being aware of these red flags, you can protect yourself from falling victim to a scamming moving company. Do your research and ask for references before hiring a company to ensure that your move goes smoothly.
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